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Привет, меня зовут Миролюбов Владимир
Моя специальность — продакт-менеджмент и онлайн-бизнес. Изучаю психологию и философию. Делюсь разными идеями и мыслями на все эти темы. Больше обо мне тут.
1 June, 2015 in Blog , Blog (42)

How to collect customer feedback: simple poll

Every product needs to be better for his customers. How can you do this? You have many options to do this: find some reviews in the web, read users tweets, comments, emails, etc. But most correct and simple way – ask they by direct poll, like this:

Click image or this link to see on customer polls:

customer-pollsAs you see, I use three main question:

  • Users satisfaction. Show you how your customers satisfaction by your product. Also, you can use this information and create some time graphs;
  • Features to change or correct. Show current customer problems inside your product;
  • Features to adding. Collect some new idea by your customers. This is a really great thing!

More, you can use polls not only for the customer but and for your… product team too. Read about this in “How to take a team feedback quickly?”.

2 June in Blog, Questions
0

Every product needs to be better for his customers. How can you do this? You have many options to do this: find some reviews in the web, read users tweets, comments, emails, etc. But most correct and simple way – ask they by direct poll, like this: Click image or this link to see on […]

25 May in Blog
0

Every product needs to be better for his customers. How can you do this? You have many options to do this: find some reviews in the web, read users tweets, comments, emails, etc. But most correct and simple way – ask they by direct poll, like this: Click image or this link to see on […]